If you are having difficulties getting online one of our chat clients, this check-list may help you determine exactly what the problem is, and how to resolve it. The majority of our users have no trouble at all connecting.
Secondly, ensure that your computer is capable of running our software. Chances are most likely that your computer can run our chat software. Often times; however; users may disable a specific feature on their web browser that may cause problems. Ensure the following features are enabled on your computer's web browser:
If you are running a version of a Microsoft Windows, or a BSD/*NIX variant ™ and see only a broken link icon, you will need to download a copy of the Java™ Virtual Machine in order to run our application. You may download Java™ Support for your browser from the link below:
- Java™
We strongly recommend upgrading using the most modern version of your web browser available today. Certain browsers (esp. Netscape 5 and below) running on Macintosh platforms are not capable of running our software due to problems outside of our control. We recommend that Macintosh users use Netscape 7.0, or MS Internet Explorer 5.x or 6.x. As WebTV does not support Java™, WebTV users will not be able to access our chat rooms.
Users behind firewalls may need to inform their local IT/network administrator to allow TCP connections on port 8006 at client.sigmachat.com.
AOL Members: Some users have reported that the built-in AOL browser has difficulty connecting to our service, or does not load colors/emoticons properly. To resolve this, minimize your AOL connection, and use the Internet Explorer browser that came with your operating system to access our chat rooms.If all else fails email us webmaster@magic105.net
